Returns & Refunds

Last updated: September 28, 2026

We want you to feel confident ordering from Luveira Home. If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

Return eligibility

To be eligible for a return, the item should be in the same condition in which it was received, with any included accessories, manuals, and original packaging where reasonably possible. Please contact us before sending any item back so we can provide the correct return instructions and destination.

Do not send a return to the address shown on the original shipping label unless we specifically instruct you to do so.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible and include your order number plus clear photos or video when appropriate. We will review the issue and work with you on a replacement, refund, or other appropriate resolution.

Return shipping

For standard change-of-mind returns, the customer is responsible for return shipping unless we state otherwise. If we confirm that an item arrived damaged, defective, or incorrect, Luveira Home will provide or reimburse reasonable return shipping when a return is required.

Refunds

Once an eligible return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the refund.

Cancellations and address changes

Contact us as soon as possible if you need to cancel an order or change the shipping address. We will try to help, but we cannot guarantee changes once an order has entered fulfillment.

Non-returnable items

Gift cards and items specifically identified as final sale are not returnable except where required by law. Additional product-specific return restrictions, if any, will be disclosed on the product page before purchase.

To start a return or refund request, contact us.